Tag Archives: Rob Kaighn

Episode 24: Navigating the Data Dictionary

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After a recent discussion on the Connect Community about what a particular column was used for in Personify, Rob invited Patty Gannon, Senior Software Designer at TMA Resources, to talk about the Personify Data Dictionary. She talks about using the … more

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Episode 23: Results from our Customer Service Survey

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In this episode Rob talks with Kelly Keefe, Director of Customer Service, about the results of the most recent Customer Service satisfaction survey.

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Episode 22: Learning Manual & Automatic Discount Codes

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A recent discussion on the Community prompts a discussion with Susannah Mechem about discounts. Rob and Susannah discuss what’s possible and how discounts are setup in Personify.

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Episode 21: Personify Dashboards & Reporting

Steve Coolbaugh,  Managing Consultant for Business Intelligence and Reporting at TMA Resources  joins Rob to discuss the new look of the dashboards in Personify.   Specifically he shows the meetings and membership dashboards.  Steve highlights the different items on the … more

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Episode 20: New Personify Outlook 2010 Plug-in

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Rob talks about the new Personify 2010 Outlook Plug-in. He explains what the plug-in is, how it is different from the 2007 Outlook plug-in and then briefly shows the interface of the plug-in in Outlook and how it integrates with … more

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Episode 19: WebI Prompts & How They Work

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This week Rob highlights a blog written by Narayan Majji called Descriptors in WebI prompts from the Connect community site. Narayan wrote this to show new prompts in Business Objects WebI Reports. Rob walks through the new prompts and shows … more

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